These terms cover text messages sent through Storybase by authors to readers who have opted in to receive them. They apply to that messaging program specifically.
Storybase is a platform that lets book authors stay in touch with readers who have asked to hear from them. When you claim or buy a book through Storybase, or follow an author there, that author may send you text messages only if you have separately agreed to receive them.
Each author sends from their own dedicated phone number. You are hearing from the author, not from Storybase.
Consent is collected on the author's book access form, or on the stay-in-touch form shown after you follow an author. It is separate from any email consent, it is never selected for you, and it is never a condition of receiving the book or following the author. You are agreeing to messages from that one author.
Consent is per author. Agreeing to hear from one author does not opt you in to messages from any other author on Storybase.
The access form asks in one of two ways, depending on whether the author requires a mobile number. When the number is optional, the field is labeled for texts and adding your number is your agreement. Leave it blank and you still get the book. When the number is required, the form asks whether the author can text you, with Yes and No. Neither answer is selected for you, and either one gets you the book.
The stay-in-touch form always asks the first way: the field is labeled for texts, adding your number is your agreement, and leaving it blank changes nothing about following the author.
This is exactly what each looks like:
By adding your number, you agree to receive texts from [Author Name] about this book and their work. Msg & data rates may apply, message frequency varies. Reply STOP to opt out, HELP for help.
Texts from [Author Name] are about this book and their work. Msg & data rates may apply, message frequency varies. Reply STOP to opt out, HELP for help.
By adding your number, you agree to receive texts from [Author Name] about their books and work. Msg & data rates may apply, message frequency varies. Reply STOP to opt out, HELP for help.
The author's real name appears in place of [Author Name].
Messages are triggered by your own reading activity — for example after you finish a chapter or complete a book — and typically contain a short personal note from the author and a link to a next step, such as a resource, a community, or a way to book time with them.
Message frequency varies and depends on your reading activity.
Storybase does not charge you for these messages. Message and data rates may apply, depending on your mobile plan and carrier.
Reply STOP to any message to stop receiving texts from that author. You will receive one confirmation message and then no further messages from that author.
Opting out of one author's messages does not affect messages from any other author you have opted in to — each author's number is separate. To stop hearing from more than one author, reply STOP to each.
You can also remove or change your phone number at any time in your Storybase account settings.
Reply HELP to any message for assistance, or email us at hello@storybase.io.
Mobile carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier and network conditions and cannot be guaranteed.
Supported carriers may change over time.
We do not sell, rent, or share mobile phone numbers or SMS consent with third parties for their own marketing purposes. A number you provide is shared with the author collecting it. Providing a required number does not give that author permission to text you. They can only text you if you say yes. See our Privacy Policy at storybase.io/privacy for full detail.
We may update these Messaging Terms from time to time. Material changes will be reflected by the effective date above.
Questions about this messaging program:
Email: hello@storybase.io
Website: www.storybase.io