Privacy

Effective Date: July 5, 2025
At Storybase, your privacy is a top priority. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our platform — whether as an author or reader — on our web app, mobile app, or related services.

1. Who We Are

Storybase is a publishing, engagement, and monetization platform for authors and readers. Our tools allow authors to upload, share, and sell eBooks and audiobooks, while offering readers personalized and AI-enhanced reading and listening experiences.

2. Information We Collect

We collect the following types of data:

a. Personal Information

• Account Information: Name, email address, profile photo, and password

• Purchase & Payment Data: Information from our payment processor (e.g., Stripe) such as transaction history and purchase confirmations

• User-Generated Content: Notes, highlights, or messages shared within the app

b. Device & Usage Data

• IP address, browser type, device type, operating system

• Log data, access times, and pages viewed

• Audio or reading session activity (e.g., chapters completed, interactions with the AI assistant)

3. Information We Collect

We use your information to:

• Provide access to your library, notes, and content

• Enable authors to view audience insights (e.g., names, email addresses, engagement data)

• Improve our platform and personalize your experience

• Process payments and manage subscriptions

• Communicate service updates, offers, or product announcements

4. Sharing & Disclosure

We do not sell your personal data. We may share your information only in the following circumstances:

• With Authors: If you interact with a book, the author may receive your name, email address, and phone number, along with engagement metrics

• With Service Providers: Third-party partners (e.g., payment processors, hosting services) under strict confidentiality agreements

• Legal Requirements: When required to comply with applicable laws or respond to lawful requests

5. Data Retention & Security

We retain your personal data only as long as necessary for the purposes outlined. We implement industry-standard security measures to protect your data, including encryption, access controls, and secure infrastructure.

6. Your Rights & Choices

You can:

• Update or delete your account information at any time

• Request access to or deletion of your personal data

• Opt out of marketing emails via the unsubscribe link

7. Children’s Privacy

Storybase is not intended for children under 13. We do not knowingly collect personal information from children. If you believe we’ve inadvertently collected data from a child, please contact us at hello@storybase.io.

8. Third-Party Links

Our platform may include links to third-party websites. We are not responsible for their privacy practices. Please review their policies independently.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If significant changes are made, we’ll notify users through the app or by email. Your continued use of Storybase constitutes acceptance of any updates.

10. Contact Us

If you have any questions or concerns about this policy or your data, contact us at:

Email: hello@storybase.io
Website: www.storybase.io